📱 About Mous

We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised and empower them to be their best. That's why we're building the go-to brand focused squarely on delivering just that.

We have consistently built our in-house expertise and spent millions in research and development on our relentless pursuit of making the best products possible.

Over the past 10 years, we have focused on pushing the performance of products and creating engaging content to guide millions of customers to high-quality Mous products rather than making cheap products for Amazon’s algorithm. All with the aspiration that we can raise the standards of the industry and provide people with better products.

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences, and help you to live without limits.

👨‍💻 About the Role

We're excited to announce an opportunity for a Process Quality Engineer to be a part of our expanding team in China! As we grow both steadily and swiftly, we're embarking on numerous new projects. For these ventures, we require an enthusiastic individual who can champion quality control and continuous improvement across our manufacturing processes, ensuring our products meet the highest standards.

Please note that this role will be situated at our office in Dongguan, China, working on-site from Monday–Friday. The normal working hours will be 9am–6:30pm CST.

👋 About You 

As a Process Quality Engineer at Mous, you'll work collaboratively with our New Product Development (NPD) team, Engineering team, Quality team, and Production team. This is an excellent opportunity for someone eager to contribute to a fast-paced environment, playing a crucial role in driving our projects to successful completion with precision and efficiency.

🔑 Key Responsibilities

• Lead root cause analysis (using 8D, 5Why) for production and post-sales quality issues.

• Develop, implement, and monitor effective QCPs.

• Collect, analyse, and report on process and quality data using tools like Minitab or Excel.

• Design, validate, and optimize manufacturing processes, identifying risks via PFMEA.

• Support the transition from prototype to mass production.

• Create process documentation (SOPs, Control Plans) and train teams.

• Collaborate internationally with colleagues, suppliers, and customers.

🤓 Skills Requirements

• Bachelor’s degree or higher in Engineering (Mechanical, Industrial, Materials, or related field).

• Minimum 5 years of experience in process development, quality control, or production management, ideally in consumer electronics or mobile accessories.

• Proficient in PFMEA, QCP development, 8D, 5Why, control charts, and ISO 9001.

• Strong analytical skills with proficiency in Minitab and Excel.

• Excellent problem-solving capabilities and keen attention to detail.

• Fluent in technical English for effective global communication.

• A proactive, collaborative mindset with a drive for continuous improvement.

🎉🎉 About Our Offer

We work fully on-site in our custom Dongguan office so that we can retain the collaborative and vibrant Mous culture that people love. Here's some more information about working at Mous:

• Long-Term Benefits:

Loyalty and commitment are greatly valued at Mous. We reward this with one month of paid leave after 5 years of service, as a token of our appreciation for your dedication.

• Competitive Compensation:

We offer a competitive starting salary that reflects your experience and the value you bring to Mous.

• Dynamic Work Culture:

Mous has fun yet focused work culture. Join a team of friendly professionals committed to fostering a high-performance, data-driven environment. Here, innovation thrives, and teamwork is paramount.

• Growth and Development Opportunities:

At Mous, we encourage you to dream big, work diligently, and actively make things happen. We support radical growth and development through new experiences, fostering an environment where innovative thinking is the norm.

• Professional Development Perks:

Professional growth is a priority at Mous. We run regular 'Mousterclasses' where teams share their expertise across the business.

• Seamless Remote Collaboration:

Working with Mous means you're an integral part of the team, no matter where in the world you are. We've streamlined communication between our global teams for efficient collaboration, ensuring you're a key participant in weekly company-wide meetings and virtual social activities (Pictionary, anyone?!).

🐭 About Our Values
We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.

• Get Results

By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.

• Work Together

We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.

• Enjoy The Ride

We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!

🌈 About Our Commitment
Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.
As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.